Technical Support
We are here to help
MusicPal
Your ultimate companion for Apple Music
MusicPal focuses on filling the functional gaps of Apple Music, providing features like smart playlist migration, enhanced music management, import history tracking, and personalized customization to help you manage and enjoy music more efficiently.
Contact Us
Frequently Asked Questions
How to contact technical support?
You can reach us via email at leavestyle101@gmail.com, submit an issue on GitHub, or send us a direct message on social media.
Which music platforms does MusicPal support?
MusicPal currently supports importing playlists from Netease Cloud Music, QQ Music, and Qishui Music to Apple Music.
What if song matching is inaccurate?
MusicPal uses an intelligent matching algorithm with a song match scoring system. If matching is inaccurate, you can manually search and add the correct song in Apple Music.
Why can't I edit or delete playlists within MusicPal?
This is a limitation of the Apple Music Kit specifications. To protect your music library security, MusicPal only supports creating new playlists and adding songs. Editing and deletion must be done in the Apple Music app.
Does MusicPal collect my music data?
No. MusicPal follows the principle of data minimization and does not collect, store, or upload your music files and playlist content. All operations are performed locally on your device.
How to view import history?
In the "History" page of the MusicPal app, you can view all imported playlist records, including import time, number of songs, and matching status.
Need more help?
If you didn't find an answer, please feel free to contact us through any of the methods above. We typically respond within 1-2 business days.
View our Privacy Policy